Alpha Mass Payments For support regarding operational issues, please contact 210 326 9900 or email masspayments@alpha.gr ©xPay System, ©xPayment System are registered trademarks of ArtTec SA, Vouliagmenis Ave. 95 & Aristaiou 25-27, Athens GR, www.arttec.gr, info@arttec.gr Customer Code (Alpha Mass Payments id) Password As of 01/02/2016, the Bank is under obligation to accept from its clients only transaction files compliant with European Regulation 260/2012  SEPA (for more information, please visit www.alpha.gr/SEPA).  For the benefit and support of its clients, the Bank has implemented and made available a File Conversion Tool to convert old types of files into SEPA compliant. The Tool and the user manual are available at the address https://www.alpha.gr/conversionutility/xml-conversion/ Instructions for use of the File Conversion Tool can be found at http://www.alpha.gr/files/aboutalphabank/odigiesxriseos_conversiontool_1512.pdf page For more information and support, please contact the Bank at or 210 326 9900 or email to masspayments@alpha.gr (Monday to Friday, 08:00 - 17:00). ATTENTION!