As of 01/02/2016, the Bank is under obligation to accept from its clients only transaction files compliant with European Regulation 260/2012 SEPA (for more information, please visit www.alpha.gr/SEPA). For the benefit and support of its clients, the Bank has implemented and made available a File Conversion Tool to convert old types of files into SEPA compliant.
The Tool and the user manual are available at the address https://www.alpha.gr/conversionutility/xml-conversion/
Instructions for use of the File Conversion Tool can be found at http://www.alpha.gr/files/aboutalphabank/odigiesxriseos_conversiontool_1512.pdf page
For more information and support, please contact the Bank at or 210 326 9900 or email to firstname.lastname@example.org (Monday to Friday, 08:00 - 17:00).